G+_Mr. Hipphead Posted December 10, 2014 Share Posted December 10, 2014 Hey AAA guys. I just finished watching last week's show #191. In your mail segment, there was a Canadian viewer that had problems getting Google's support from the Google Play ?for a nexus 5. I am also from Canada and would like to say that my experience was Hassel free. I had a nexus 5 (bought from the play store 10/31/13) that the mic stopped working in early December 2014 I went to the help on the play store and started a live chat with a rep. He had me go though a list of things to try. (Reboot, volume check, factory reset) None of which worked. He then sent a link to get a refurbished unit. (That came in within a week) I sent my broken nexus back in the box my replacement came in. Five stars for the play store!! Love the show, keep up the good work. Cheers Chris from Canada Ontario Link to comment Share on other sites More sharing options...
G+_L I Posted December 11, 2014 Share Posted December 11, 2014 I think the issue here was a cracked screen rather than a faulty unit. The screen replacement "program" is apparently US only Link to comment Share on other sites More sharing options...
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