After 2 dead Nexus phones, I 'm skipping the Google Pixel

[G+_Mark Swaim]

Originally shared by David Pick

 

After 2 dead Nexus phones, I'm skipping the Google Pixel

https://news.google.com/news/amp?caurl=https%3A%2F%2Fwww.cnet.com%2Fgoogle-amp%2Fnews%2Fwhy-i-regret-buying-a-google-phone%2F#a-d868fc60-5e9c-4e7b-b63c-eb0d31b1f94b

https://news.google.com/news/amp?caurl=https%3A%2F%2Fwww.cnet.com%2Fgoogle-amp%2Fnews%2Fwhy-i-regret-buying-a-google-phone%2F#a-d868fc60-5e9c-4e7b-b63c-eb0d31b1f94b

[G+_Joan Prestigiacomo (Joa]

I had a very similar problem with the iPhone. With the iPhone, once the new model became available I had problems with the previous iPhone. I've had 3 different iPhone models. Apple did not offer any repair or replacement options and no discounts on the newer model, so I decided I would never buy an Apple product again! I also disliked having to use Apple's proprietary accessories. It posed to be a problem if when traveling I lost or forgot my charger.

[G+_Jonathan Mayer]

Me too a 5 and 5X. Both are LG though, so they're going to be avoided by me as well.

[G+_David Pick]

I'm in the market to buy a high end phone.What I'm interpreting from this article is that if I were to actually buy a Pixel XL that would be the same size as my current low end HTC 816,do so through the Google Play Store if I expect to have my warranty honored when and if the phone bricks.

 

So far I'm seriously considering an HTC 10 with Verizon 5gig unlimited plan for service.

 

My current plan is 5gig unlimited with Virgin Mobile.

[G+_L I]

I understand why the author may not want to get his hands dirty and figure out the problem himself, but if a software update was responsible I wonder why he or someone more techy in his sphere didn't try to either wipe the cache and/or user partitions or just reflash the entire factory image from scratch. It's almost effortless with the Nexus Root Toolkit. To me that's the beauty of a Nexus phone that's off warranty - the ease of flashing once you're off the update/warranty map.

[G+_David Pick]

Lionel D? I had a low spec LG android phone brick on me.I finally gave up trying to fix it and have a backup phone as I couldn't get the Rom to flash correctly.

 

Even +Leo Laporte? has had experience with high end phones bricking on him and no amount of effort can unbrick them.

 

My consolation from this article is high end or low end phones can break.And even the best tech support can't fix them.

[G+_L I]

David Pick my experience is that helpful customer support especially for intricate tech stuff is few and far between. Nobody wants to fix things anymore they only want to throw away and replace at additional expense. For me, the best tech help is the Google search bar.

 

I'm not sure how LG phones work for modding or how friendly they are, but the promise of the Nexus phones is that they're easy to mod. I had an Ice Cream Sandwich update brick my old Nexus 7 and once I figured out what was going on, I downloaded the the factory image and flashed it with flashboot. Not for the faint of heart, granted, but I'm surprised nobody at CNET even tried - even to eventually say: "Google bricked my phone and refused to repair it. My Tech guy fixed it with 3 commands."

[G+_David Pick]

Lionel D? Well,the LG phone came with ice cream sandwich.That particular phone was known to have the rom corrupt.

 

I tried flashing the rom several times with usb and my Windows laptop.The upload would fail every time.It became obvious to myself that their was not only a software failure,but also a hardware failure.

 

I would assume the CNET editor tried fixing his Pixel Phone.But from the experience I've had,when you get the android image guy dieing screen over and over,you have little chance of recovering the phone.

[G+_L I]

David Pick yeah I got that about 2 years later on my Nexus 7. No about of fastboot could help me then lol.

 

Another thing strange - I would think the third party repair shop would have tried flashing/wiping even as an alternative to motherboard surgery of it really was a software update issue. Everytime I see a question on the Nexus or OnePlus forums at XDA or even here on Plus, the solution for a boot loop is almost always wipe/flash.