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I thought you all should know that I put this to the test today


G+_Kenny Fox
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I thought you all should know that I put this to the test today. Google will replace your Nexus 5 no matter how it is broken!

 

Originally shared by Kenny Fox

 

I just utilized this today! My wife dropped her phone (Nexus 5) and cracked the screen last week. I called Google support and had a replacement phone on its way in less than 6 minutes on the phone!

 

Google support has been amazing every time I've needed to call them about a Nexus device. I'm never on hold. I speak to a knowledgable, personable, and empowered representative that is easy to understand. I usually have a resolution or something to try that makes sense within a few minutes. Keep it up Google! Nexus 

http://gizmodo.com/google-will-apparently-replace-your-nexus-5-no-matter-h-1630258357

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