G+_Ben Hommerding Posted October 27, 2015 Share Posted October 27, 2015 Originally shared by Ben Hommerding This is very tough for me to write, but I have to say I was majorly disappointed in the Google Store and Google Wallet teams today. I was excited to see that my new Nexus 6P was charging to my account for shipment this week, but the message I received was that my account needed updating. We moved recently so I expected that I might need to update my payment info, but I had already done that a few weeks ago when we moved and I had an issue with my Google Play Music charge not going through. After a few hours on the phone with several very nice people at Google, they basically said there was nothing they could do for me. I was able to purchase things from the store while they were talking with me using the same form of payment, but they had no way to get my pre-order to go through. The 6p is sold out in the Google Store so I had to order one through Project Fi which will be 5-6 weeks. I have had several payment issues with Google lately, but they have been able to take care of all of them. This one really bothers me because I was so excited to come back to Android after being on iOS. #googlefail! Link to comment Share on other sites More sharing options...
G+_L I Posted October 29, 2015 Share Posted October 29, 2015 All I can say is please don't take it out on Android because the Play Store is nuts. Link to comment Share on other sites More sharing options...
G+_Ben Hommerding Posted October 29, 2015 Author Share Posted October 29, 2015 Lionel D I don't think my comments said anything about Android so I'm not taking it out on the platform. I love Android, but that is what makes this issue even worse. I'm one of Android and and Google's biggest advocates. Link to comment Share on other sites More sharing options...
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