G+_Frank Johnson Sr Posted April 14, 2016 Share Posted April 14, 2016 First time this has happened using my Roku, I tried playing Know How and I'm getting "unauthorised content disabled" screen? What is going on?? Link to comment Share on other sites More sharing options...
G+_Bill Crowe Posted April 14, 2016 Share Posted April 14, 2016 I doubt it has anything to do with the content. For HDCP encrypted HDMI sources, the display and the source (Roku) have to continuously negotiate what's called HDMI key. This negotiation is to ensure to the Roku that you have not plugged it into a recorder to record copy protected content. If any of the negotiations fail for any reason or at any time, the source will "HDCP Blank" the output which is what you have displayed on your TV. If this happens often, I would try swapping HDMI cables and bypassing any device between the Roku and display to see what may be causing a problem. Unfortunately, sometimes a source and display just won't play nice together, but hopefully it's something else in between. Link to comment Share on other sites More sharing options...
G+_Eddie Foy Posted April 14, 2016 Share Posted April 14, 2016 Yup, basically a DRM issue. I got that message with a Tivo long ago. funny thing was it was when I had the HDMI hooked to livingroom tv and components hooked to bedroom tv. But when I used a HDMI matrix, it went away and could use both TVs at the same time. Link to comment Share on other sites More sharing options...
G+_Aaron Bishop Posted April 14, 2016 Share Posted April 14, 2016 As Bill Crowe said, might want to try a different HDMI cable (if this isn't the stick) or simply unplug the HDMI and plug it back in. Often when you plug it back in it renegotiates the HDCP and works again. No experience on Roku, but other HDMI devices I've used have had this issue and that worked for them. Link to comment Share on other sites More sharing options...
G+_M Novak Posted April 14, 2016 Share Posted April 14, 2016 Get that occassionaly after rokus update last year. First just try restarting the roku. Has fixed it every time for me. Link to comment Share on other sites More sharing options...
G+_Frank Johnson Sr Posted April 14, 2016 Author Share Posted April 14, 2016 M Novak, restarted the Roku and all is fine. I wonder if this is caused by their latest software update? All if fine now. Also, since their last software update, it will freeze on occassion and that also requires a restart. Thanks. Link to comment Share on other sites More sharing options...
G+_Steve Martin Posted April 14, 2016 Share Posted April 14, 2016 Happens about once a month to me. I found that simply going to settings, select the video type (I am not sure of the term, I'm not at my Roku), and set it to something else, like 720P. Then switch back to 1080P. Now go to the video you want to watch and all should be well. I get the feeling that the TV and Roku are out of sync. The only time I ever have to reboot my Roku is when I have been watching hours worth of content and the thing either is overheating or has a memory leak. It will stop responding to key presses or will take a very long time. Even just hitting the Pause button can take forever to react. Link to comment Share on other sites More sharing options...
G+_Jason howe Posted April 16, 2016 Share Posted April 16, 2016 Hmm if you accessing crap from the net with it I would suggest leaving it at 720 p or lower because your internet speed is what governs what you can play at unless you have a servo server medium where you can access anything across A LAN Link to comment Share on other sites More sharing options...
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