Trying to find an online bank but the reviews on vast majority are brutal Anyone have any online...

[G+_Rud Dog]

Trying to find an online bank but the reviews on vast majority are brutal. Anyone have any online banking suggestions

[G+_Carlton Dodd]

What country?

[G+_Matt Leo]

USAA if you can.

[G+_610GARAGE]

Ally pretty good.

[G+_Rud Dog]

Looking for online bank in U.S. Also the reviews are not complementary to either USAA or Ally. So far all I have to go by  is on line review sites and BBB.

The strange thing about BBB they will  give A+ rating then list lots of disgruntled reviewers. So confused. 

[G+_Carlton Dodd]

Rud Dog

I have several friends who have given me high recommendations for USAA.  I haven't made the jump yet, but that would be my choice.

[G+_Jason Marsh]

+1 for USAA if you qualify for membership. I've been with them since I was a wee Soldier, and I've never had a bad experience.

 

A few years ago I had some fraudulent charges pop up. It seems a sandwich shop was conned into "new card readers from corporate". Once the charges started they ramped up quickly to a total of around $1000. With only one call USAA credited my account for the lost funds, issued new cards and expressed them to me at no charge. A friend who runs card programs at my credit union said they eat upwards of $40K/month.

 

They also made my last vehicle purchase an absolute breeze. Least hassle ever to apply for a loan. Had to sign, scan, upload a couple of pages, and decide which account to set autopay to. Far quicker than going to a bank or, Heaven Forbid, sitting down with the dealer's finance clerk.

 

Now that I think of it, I think I owe USAA a couple decades of anniversary cards and flowers.

[G+_Vincent Panico]

I use Capital One 360! They are real good!

[G+_Corr Dad]

I have been with Ally for years. Great bank. No issues.

[G+_Rud Dog]

If you have a moment go to the BBB and look up your Online Banks get a sense of what I am up against. Your encouraging words are moving me to make a decision so this can be completed. Again thank you.

[G+_Rud Dog]

My wife and I were discussing this and came to the conclusion there must be an unbiased professional reviewer of Online Banks. The BBB didn't help  at all.

[G+_Jason Marsh]

On consumeraffairs reviews...

The nastiest I saw on USAA read like people who failed to deliver on their end (untoward customer or weren't on top of their finances to begin with), and were bounced by the bank. Should a bank be forced to keep unreliable customers? Certainly not, but for those who are on top of their finances the banks, online or brick-and-mortar, will go a long way to keep you happy.

 

I didn't like how our extra principal payments were applied to our mortgage (timing related to and effecting the interest on next scheduled payment). Arvest reversed two months of payments, recalculated interest and principal, re-applied the payments according to my specifications, and by the end of it the mortgage exactly matched my expected results. Sure, they were losing out on a little interest and were burning some employee time doing it, but they were more than happy to accommodate me. In the end I denied them a bunch of money by paying off in 29 months instead of 30 years, but they still greet me with a smile and provide fantastic service every time I visit my favorite branch.

 

I have had many friends who are or were happy GEICO customers. My experience was horrible with them and I left them for USAA auto insurance 20+ years ago. They were very good to me and I brought all my banking to them in short order. If they'd had mortgage lending when I bought my home they would have had that business of mine also.

 

If your finances are ship-shape you should have no trouble going with virtually any well-known bank, independent of BBB or consumeraffairs reviews and complaints.

[G+_Jason Marsh]

P.S.

BBB and consumer affairs would be going against their own business models to put the positive feedback ahead of complaints. I only put stock in reviews when shopping on Amazon :)

[G+_Jason Marsh]

Wayne Hobbins Likewise. Can't say I've never paid interest on a CC, but it's been very little. Personal responsibility and smart spending can be exercised by anyone, free of charge, but it seems any more that precious few exhibit any financial sense at all.

 

My brother makes what I consider a grotesque salary with a large investment firm, easily eight to ten times what I've ever earned, and has a gorgeous home that cost ten times mine. He's still paying massive interest and works 6 or 7 days a week while I'm enjoying retirement. He'll be 48 this year and I'll be 43.

I wouldn't trade with him. Not even for a day.