G+_Rud Dog Posted January 6, 2017 Share Posted January 6, 2017 Posted this on community group "All about Android" and got one response. Owner of Samsung Galaxy S4, retired after purchased the Nexus 6P. Now would like to use it for music storage in my wife's car. This requires I remove the pattern sign in feature but can't figure out how to carry this step out even with the help of online videos. Seem they want me to reset my phone. As for the steps I follow they are as follows: Select Settings, my device, lock screen, Screen Lock, Enter PIN. Presented with : Swipe Face unlock Face and Voice Pattern Pin Password None Of the above only two are hi-lited or accessible. By that I mean all but PIN and Password are shaded. Looking a bit more closely the common text next to all the shaded selection is the following: Turned off by administrator , encryption policy or credential storage. Is there a simple way to turn off the screen lock ?? Link to comment Share on other sites More sharing options...
G+_Robert Short Posted January 6, 2017 Share Posted January 6, 2017 Sounds like there's a email account that is requires a secure lock. I know as soon as I entered my login.live.com - Microsoft account account I had to setup a lock. Link to comment Share on other sites More sharing options...
G+_Akira Yamanita Posted January 6, 2017 Share Posted January 6, 2017 Was this device ever used on a corporate network or on an account that enforced policies? If not, this thread suggests that the SD card might be encrypted and that disabling the encryption would fix this issue. http://forums.androidcentral.com/samsung-galaxy-s4/289414-galaxy-s4-help-disabled-administrator-encryption-policy-credential-storage.html Link to comment Share on other sites More sharing options...
G+_Rud Dog Posted January 6, 2017 Author Share Posted January 6, 2017 Started with this step: First go to Settings > Security > Device Administrators. Deactivate all programs there. Then followed this video's content: And all was fine. Thank you all for your input, problem solved. Link to comment Share on other sites More sharing options...
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