G+_Rud Dog Posted February 2, 2018 Share Posted February 2, 2018 Calling all Apple Know how experts. Macbook Pro 2012 upgrade ram SSD drive OS X version 10.9.3 Today my son booted up his laptop as he always does and was created with this screen. Any help is deeply apprecaited. Link to comment Share on other sites More sharing options...
G+_Michael Hoover Posted February 2, 2018 Share Posted February 2, 2018 Kernel Panic en.wikipedia.org - Kernel panic - Wikipedia Link to comment Share on other sites More sharing options...
G+_Terry Henderson Posted February 2, 2018 Share Posted February 2, 2018 Usually a simple reboot is all that is needed, a driver did not load properly ! Link to comment Share on other sites More sharing options...
G+_Akira Yamanita Posted February 2, 2018 Share Posted February 2, 2018 Does it boot in safe mode? (Hold shift) How about diagnostics? (Hold D) Link to comment Share on other sites More sharing options...
G+_Rud Dog Posted February 2, 2018 Author Share Posted February 2, 2018 Ran Option Command P + R no help. Ran SHIFT key at boot and was able to get in. Then ran D or diagnostics and it ran successfully. Didn't know what I was seeing but it ran. Then rebooted. All was fine. Suggested to my son he off load all important data. Once that was complete thought I might reinstall OS. This computer was upgraded with RAM and SSD drive thinking about a year ago so crossed fingers it will be ok after reinstalling OS. Thank you all for your suggestions as always the response was spot on. Link to comment Share on other sites More sharing options...
G+_Bruno Barr Posted February 2, 2018 Share Posted February 2, 2018 Hi Rud Dog, I have two suggestions... 1. As it relates to the memory upgrade, was this a recent upgrade? I'm asking because, I experienced a screen like that before with a Windows machine after attempting to upgrade the memory. It turns out that the machine did not like the memory stick I used at all. As a result, I had to revert back to using the previous memory until I was able to purchase memory that the system would accept. So maybe you can try putting the old memory back in the system to see if it would work. 2. If it is not memory related, and none of those options worked, that both Terry Henderson and Akira Yamanita referenced, you can also try re-seating both the memory and SSD. I dealt with a MAC before with a similar type situation, and after all else failed, re-seating those components worked. Apart from that, you may need to seek assistance from the Apple store. Link to comment Share on other sites More sharing options...
G+_Terry Henderson Posted February 2, 2018 Share Posted February 2, 2018 Bruno Barr it’s Mac, Not MAC , by the way !! ? Link to comment Share on other sites More sharing options...
G+_Bruno Barr Posted February 2, 2018 Share Posted February 2, 2018 Terry Henderson Lol... you are correct. Lol And if we really want to get technical, it's a "Macbook" and not just a "Mac". ;-) Link to comment Share on other sites More sharing options...
G+_Joshua Hamlett Posted February 5, 2018 Share Posted February 5, 2018 A problem like this is probably related to your OS X installation. I would try restarting holding down CMD + R to boot into recovery. From there you can download and reinstall a fresh copy from the internet. It wouldn’t be a bad idea to format the SSD first to make sure that everything goes well. Just a side-note: OS X 10.9 is now obsolete and you really should upgrade that thing to macOS 10.13 High Sierra. That version includes better SSD support and iCloud functionality (if that’s your thing). You will still need to manually enable trim for a non-Apple SSD, but that can be easily done from a simple command in terminal without buying or downloading any special software. Link to comment Share on other sites More sharing options...
Recommended Posts