G+_Todd Barnard Posted March 2, 2018 Share Posted March 2, 2018 I mentioned here that my dying router was covered by an extended 4 year warranty, and said I'd report back here how that worked out. I currently have 5 SquareTrade warranties on TVs and other electronics, and this is the first time I've filed a claim. I started the claim online on Sunday (5 days ago) and rec'd an email saying I would be sent an email with a shipping label and instructions within 24 hour so I could send it to them for repair. The next day, an email informed me I had be authorized to get it repaired locally and then send them an invoice for reimbursement. I was given a list of local shops and called them all, and not surprisingly, no one would touch it. Monday afternoon I called SquareTrade at their 800 number, and after a short wait, told the young lady on the other end how I could not get it repaired locally...I'm sure my voice was telling her I was frustrated. She emailed me an affidavit to sign and said I would be sent a check with in a week. Today, I got a check for a few dollars less than I paid for the router in 2015. So, any item of value, and certainly any router, will be backed up by a SquareTrade warranty if available. FWIW, the check I received today, more than covered the cost of ALL 5 warranties combined. Link to comment Share on other sites More sharing options...
G+_Rud Dog Posted March 3, 2018 Share Posted March 3, 2018 What is the cost for each device covered with this warranty? How did you find the warranty company? Is it a worldwide company? Link to comment Share on other sites More sharing options...
G+_Todd Barnard Posted March 3, 2018 Author Share Posted March 3, 2018 They are owned by All State insurance, and they offer warranty thru Amazon and other retailers. You can go to their https://www.squaretrade.com , I'm not sure if its US only or not. Cost of the policy is based on the price of the item. Two years ago I paid $22 dollars for that policy to cover up to $275, they seem to have gotten cheaper. I bought my first warranty from them for a $750 TV, it cost $60 for 5 yrs. and that ran out March 1st. Didn't bother with a smaller TV for the bedroom and it failed just out of warranty. Two years ago, I covered a $340 40" Roku TV for 5 yrs at $40. The router arriving today was $225 and 4 yr coverage is less than $6. squaretrade.com - SquareTrade Link to comment Share on other sites More sharing options...
G+_Rud Dog Posted March 3, 2018 Share Posted March 3, 2018 I have also purchased extended warranties on Amazon are all offered by the same company? Wonder how you check your warranties on Amazon? Link to comment Share on other sites More sharing options...
G+_Todd Barnard Posted March 3, 2018 Author Share Posted March 3, 2018 I think they are...I'd go to the Squaretrade site and try to login using the email you use for Amazon. They might have to send you a password if you haven;t logged in before. I don;t recall what I did the first visit there. You can add receipts, rename items for easier follow up. Link to comment Share on other sites More sharing options...
G+_Rud Dog Posted March 4, 2018 Share Posted March 4, 2018 Was able to login to my account but I guess I forgot to enter the receipt at the time I entered the purchase. Also the account does not identify the item covered it just says laptop 299.00 but I haven't purchased a new lap top in the time frame shown. Will have to contact support. How did you contact support? Link to comment Share on other sites More sharing options...
G+_Todd Barnard Posted March 4, 2018 Author Share Posted March 4, 2018 Call this # 877-927-7268 Link to comment Share on other sites More sharing options...
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