G+_William Burlingame Posted July 5, 2015 Share Posted July 5, 2015 I had a voice mail from a Comcast automated call today to confirm, reschedule or cancel a scheduled appointment by selecting one of the choices. Since voice mail can't respond, it kept repeating the message and finally said the a no response could result in the appointment being cancelled. The voice mail message was more than 2 and a half minutes long. If Comcast isn't smart enough to detect that a call may go to voice mail if not answered, it shouldn't make those kinds of calls. Link to comment Share on other sites More sharing options...
G+_Scott Colby Posted July 6, 2015 Share Posted July 6, 2015 This was not a fail....it is a strategy Link to comment Share on other sites More sharing options...
G+_Jason Marsh Posted July 8, 2015 Share Posted July 8, 2015 This sounds like receiving a postcard with a "click here" hyperlink. Maddeningly stupid, but even with many eyes on a project, the worst of failures go unnoticed until after production. It's been three years since I ranted about the .GOV idiots wasting my tax money to send masked hyperlinks via snail mail, and I'm still ashamed for the poor employee who drafted up the postcards. Link to comment Share on other sites More sharing options...
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