G+_Donald Kloss Posted July 5, 2017 Share Posted July 5, 2017 Does netgear offer lifetime firewall software? I repaired a customers internet today and I think he got scammed from someone, he had called netgear to get help hooking up his wifi extender and the system called him back, they told him that he is being attacked by ip's in different countries and needs to get this service, it runs through the netgear genie software. Link to comment Share on other sites More sharing options...
G+_Pat Hacker Posted July 5, 2017 Share Posted July 5, 2017 Wow Link to comment Share on other sites More sharing options...
G+_Golden Retriever Posted July 5, 2017 Share Posted July 5, 2017 Maybe Netgear customer database got hacked Link to comment Share on other sites More sharing options...
G+_Donald Kloss Posted July 5, 2017 Author Share Posted July 5, 2017 Yup he is out $300 that he paid for that software, I don't even know if it's legit Link to comment Share on other sites More sharing options...
G+_Peter Hanse Posted July 5, 2017 Share Posted July 5, 2017 Probably not legit. Any time you get unsolicited call about your computer or network probably fake, scam, etc. Link to comment Share on other sites More sharing options...
G+_Donald Kloss Posted July 5, 2017 Author Share Posted July 5, 2017 Peter Hanse he told me he called netgear on the booklet that came with the extender and it said heavy call volume we will call you back as soon as we can Link to comment Share on other sites More sharing options...
G+_Peter Hanse Posted July 5, 2017 Share Posted July 5, 2017 I would bet then netgear phone number got owned.Or netgear is now in business of scarring customers to sell their software. Link to comment Share on other sites More sharing options...
G+_Joe Valasko Posted July 5, 2017 Share Posted July 5, 2017 Looking at the following web page from netgear.com - NETGEAR it appears that there is a lifetime firewall software. https://www.netgear.com/business/documents/prosafe-lifetime-warranty/faqs.aspx Link to comment Share on other sites More sharing options...
G+_Peter Hanse Posted July 5, 2017 Share Posted July 5, 2017 Not sure if link is relevant. I could only find info on their warranty. This fella got sold software lifetime firewall. Link to comment Share on other sites More sharing options...
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