Jump to content

What type of tools will I need to test out my windows 10 laptop, I 'm having issues where it wou...


G+_Donald Kloss
 Share

Recommended Posts

What type of tools will I need to test out my windows 10 laptop, I'm having issues where it would freeze from time to time and notice the hd is constantly being pinged and usage of the hd is 100% I have tried to find out which app is hogging up the drive but can't seem to pinpoint it, I'm assuming it could be the hd possibly going out but haven't purchased a new one yet, I ran the memory test built in to the os and that didn't find any issues ran a chkdsk and it didn't find any issues with the sectors. In safe mode I don't have the issue probably because it's not running all the apps, I also uninstalled my anti virus and am using the bit defender still the same issue.

Link to comment
Share on other sites

Shift+Alt+Esc will being up the task manager. If you look at system performance with the graphing...there on bottom right side/corner is hyperlink to more detailed popup screen showing Performace from CPU to HD to network. From there you can see which program is running hard. If you click the box next to description it will highlight all the stuff relating to that program and be in orange color.

 

Google the program name to learn if needed or a way around it or post it here.

 

Cheers.

Link to comment
Share on other sites

Windows 10 will run fine with the built in Windows Defender for your AV solution. If the drive has been in service for some time (upgraded previous version of Windows to 10) it might be worth running SPINRITE over it. You can ID the app/s pulling the most CPU cycles in Task Manager, that might assist in locating the app or service resourcing the drive, coupled with opening Resource Monitor where you can select the drive and sort which app or service is pulling the hardest. Try checking these both with and without your network connection active. So many variable Donald, just need to whittle them down some first. Easiest and simple ones first, SPINRITE the drive. If the drive is labouring and you can't identify any obvious reason for the excess activity, good chance it's degraded and Windows is finding it hard to access. Windows doesn't have the same ability to check the drive at that level so it can't give you the heads up.

Link to comment
Share on other sites

To run Spinrite, you'll have to disable UEFI/secure boot. I've only done it it a few times, but to get to UEFI bios, you may have to do it from within Windows.

 

Another option is to check the S.M.A.R.T. status of your drive. CrystalDiskInfo is a handy tool for getting that info from the drive - such as Reallocation Sectors Count.

 

But if you suspect a degradation in drive performance, it may be time to upgrade to an SSD. Even if Spinrite can get the drive working right again, it will continue to degrade until it eventually fails. CrystalDiskInfo is free, so it's worth checking out.

Link to comment
Share on other sites

 Share

×
×
  • Create New...