G+_Zoey Carter Posted June 11, 2013 Share Posted June 11, 2013 So, I couldn't add the two free bonus months via the TWIT or LEO promo code when I tried to renew my Carbonite subscription a couple days ago... it kept saying the promo code wasn't a valid one, so I emailed Carbonite about it and here is what they sent back to me... "While promo codes, and the bonus months associated with them, are not designed for subscription renewals, I have added the two bonus months you requested as a thank you for being a loyal Carbonite customer." So, while I'm happy that they gave me the two bonus months... are they only supposed to be used for new accounts? I was always under the impression that the offer was always open to everyone. Has anyone else in the TWiT family run into this issue? Link to comment Share on other sites More sharing options...
G+_Michael Porticos Posted June 11, 2013 Share Posted June 11, 2013 Well, that's kind of a bummer. Aww, well, like I said, they were nice enough to give me the two bonus months anyway. :) Link to comment Share on other sites More sharing options...
G+_netBrainiac.com Posted June 11, 2013 Share Posted June 11, 2013 Unfortunately, lot's of offers are like that... there usually is no bonuses for being a loyal customer, only for the new ones. It stinks! Cool of them to do that though... Trey from netBrainiac.com Link to comment Share on other sites More sharing options...
Recommended Posts