G+_Ed C Posted August 18, 2015 Share Posted August 18, 2015 Had some sad times with the nexus 6, battery started bloating up so much it popped the screen off the front and back of the case off the back. Google is shipping a new one under warranty, but not too thrilled at the instructions to "just wrap it in plastic" and ship it back in the same box. Several attempts to convince the tech support people this maybe wasn't the best idea fell flat, so I guess I'll just order one of these off Amazon (http://www.amazon.com/Teenitor-Fireproof-Explosionproof-Battery-Storage/dp/B00Z8WG11W/) and ship it in that. Google tech support is convinced it's a "dry cell device" and so long as the battery "isn't leaking fluid" it's fine.... Sigh. (And yeah, I know the ground-shipping only restrictions on lithium in the US and all that, I'm more concerned about the already damaged device.) Link to comment Share on other sites More sharing options...
G+_mike kershaw Posted August 18, 2015 Share Posted August 18, 2015 Well, just spoke to the tech support folk again and they showed the photo to the HW team and they said to just ship it back, it'd be fine. I guess that's the story then, still feel a little twitchy. Link to comment Share on other sites More sharing options...
G+_Eric DiFebbo Posted August 18, 2015 Share Posted August 18, 2015 Same thing happened to me. Moto ended sending me a "certified refurbished" with a 4 PT check and sure enough, battery was swelling on that one too. So I got ANOTHER "certified refurbished" unit but they gave me an upgrade from 32gig to 64 for the hassle. There is no way they didn't fix this internally. I mean theyd have to right? I've seen hundreds of these types of posts on several boards. There has to be thousands of reported issues. And yet I'm still hearing about it. Link to comment Share on other sites More sharing options...
G+_L I Posted August 18, 2015 Share Posted August 18, 2015 That's not a good sign. I was hoping to pick one up on he cheap. Link to comment Share on other sites More sharing options...
G+_Kelsie LeCrone Posted August 21, 2015 Share Posted August 21, 2015 Yikes Link to comment Share on other sites More sharing options...
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