G+_Jay Rodas (dtom2444) Posted March 10, 2016 Share Posted March 10, 2016 Originally shared by Lanny R. Help Please! My phone has been plagued by the malware you see below. From what I've gathered, it's from something called GHOSTERY ENTERPRISE. It pops up about every 5 seconds on everything! I've deleted a ton of apps on my phone, cleared out everything on my browsers, and tried several malware apps from the playstore to no avail. Not sure what to do now. I'm reaching out to you all any help would be sincerely appreciated!! Link to comment Share on other sites More sharing options...
G+_Cédric Berger Posted March 10, 2016 Share Posted March 10, 2016 Which phone / android version do you have? Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Cédric Berger S6 on on 5.1.2 Link to comment Share on other sites More sharing options...
G+_Jachym Lukes Posted March 10, 2016 Share Posted March 10, 2016 Backup SMS somewhere off the phone and do a factory reset? Link to comment Share on other sites More sharing options...
G+_Ryan Ballard Posted March 10, 2016 Share Posted March 10, 2016 Is it showing up in your pull-down, notification shade? Link to comment Share on other sites More sharing options...
G+_Jared Gauthier Posted March 10, 2016 Share Posted March 10, 2016 Sounds dumb... But have you tried the "opt out" button on the pop up? Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Jared Gauthier Yes, many times. They just keep showing up. Not a dumb question at all bro. Link to comment Share on other sites More sharing options...
G+_Jared Gauthier Posted March 10, 2016 Share Posted March 10, 2016 Lanny Rosser it just seemed obvious but you didn't mention it so I figured I'd ask haha Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Ryan Ballard No, not showing it there. I've also gone through Androzip to find the root but can't find what it is. Link to comment Share on other sites More sharing options...
G+_Mark Dodsworth Posted March 10, 2016 Share Posted March 10, 2016 Can't you just wipe your phone? Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Mark Dodsworth I would like to avoid that if I can Link to comment Share on other sites More sharing options...
G+_Ryan Ballard Posted March 10, 2016 Share Posted March 10, 2016 How long have you been seeing this happen? Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Ryan Ballard About 3 days now. I've gone into Androzip and deleted anything with dates back to March 1. Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Ryan Ballard It came in when I downloaded Adobe Photoshop from the playstore Link to comment Share on other sites More sharing options...
G+_Ryan Ballard Posted March 10, 2016 Share Posted March 10, 2016 Is there anything in their comments that indicate others have had this? I wouldn't have thought Adobe would bundle this sort of thing into their apps (buggy as they are). Try going back further. I'd suspect that the offending app might "lay low" for a bit, before serving up ads to throw suspicion on to other apps that are subsequently installed. Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Ryan Ballard? I've Googled Ghostery Enterprises and all I get is non-related crap. The problem is, I don't know what I'm looking for when I delete stuff. I've tried many key words but no luck. Btw..thank you so much for all your input this far brother. ? Link to comment Share on other sites More sharing options...
G+_Ryan Ballard Posted March 10, 2016 Share Posted March 10, 2016 No worries. How many apps do you have left? There is an app called Listables that you can throw on there to index what you've got. Perhaps you can crowd-source which one are safe, then start eliminating the others. Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 10, 2016 Share Posted March 10, 2016 Ryan Ballard Forgive me, I still have a lot to learn. I'll head to get that app and see what I can do. Not sure what I'm looking for. According to now(after trying sooo many) Norton says I have 146 apps. Link to comment Share on other sites More sharing options...
G+_Vic Lovan Posted March 11, 2016 Share Posted March 11, 2016 Any chance you have Minecraft on there? I just wiped a phone that had an infected Minecraft. It was in the Minecraft worlds folders. We probably could have saved removing everything, and sorted that out. It was just more efficient to clear out everything the kids that put on the phone since they have their own tablets. You might look and see if there's something in there. Good luck!? Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 11, 2016 Share Posted March 11, 2016 Vic Lovan No minecraft bro but thank you. Link to comment Share on other sites More sharing options...
G+_Vic Lovan Posted March 11, 2016 Share Posted March 11, 2016 You're welcome. You might check other games that download files too. I feel kind your pain for sure. I ran every security tool I knew was reputable on that phone and not much was found. In the end the wipe was what did the trick. What a pain considering all the set up afterwards on a non-rooted phone. Link to comment Share on other sites More sharing options...
G+_Stuart Tavener Posted March 11, 2016 Share Posted March 11, 2016 Does the popup show in the notification shade? If so..press and hold on the item in the notification and select the info option. Usually tell syou which app the pop-up belongs to. Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 11, 2016 Share Posted March 11, 2016 Stuart Tavener Not in the shade. I wiped the phone. Thanks brother Link to comment Share on other sites More sharing options...
G+_Steve Hull Posted March 11, 2016 Share Posted March 11, 2016 At this point you only have a factory reset to wipe it out, and watch your permissions on both your browser and apps very carefully. Link to comment Share on other sites More sharing options...
G+_Lanny R. Posted March 11, 2016 Share Posted March 11, 2016 Steve Hull Yeah....I've already wiped. Thanks brother Link to comment Share on other sites More sharing options...
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